Placing an Order
I prefer not to place my order online. Is there another way I can order?
Yes. You may also place an order by calling ArtHouse Kentucky at 859-231-0054, ext 1023.
Can I place an order from an international address?
Yes. However, the buyer will be responsible for all shipping costs and any international tariffs or taxes that may be due. Please contact us at 859-231-0054, ext 1023 to discuss.
Can I pick up an order to save shipping costs?
Possibly. Please contact us at 859-231-0054, ext 1023 to make arrangements.
Why are orders shipping to Kentucky addresses taxed?
ArtHouse Kentucky is based in Lexington, Kentucky. According to state and federal tax rules, we are required to collect sales tax on any item shipped to a Kentucky address.
Can I pay with a check or money order?
Possibly. But you must contact ArtHouse Kentucky at 859-231-0054, ext 1023 before doing so. We will not accept payment otherwise. Also, please note that all pre-authorized checks and money order payments will be held for 10 business days before item is shipped or allowed to be picked up.
When will my order ship?
Ship times for each piece will vary but, in most cases, will be between 3 to 5 business days. If you have specific questions, please contact ArtHouse Kentucky at 859-231-0054, ext 1023.
After placing your order, you will receive an email telling you when to expect its arrival. Once your order has shipped, you will receive another email that includes the shipper's tracking information.